Frequently Asked Questions
Answers to the most common questions.
Answered honestly (and sometimes goofily).
The office is at 3440 US1 S., Suite 404, St. Augustine, FL 32086. I’m in the two-story building behind Old City Subs, across US 1 from Culvers. There’s an open parking lot. Plan to arrive 5 to 10 minutes early so you’re not rushing through the door.
Call, text, email, or hit the Book Now button. I respond within one business day. Think of it like a first date, except I’m not going to order something weird off the menu.
Monday through Friday, 9 AM to 7 PM. I have some early morning and daytime slots available. Evening appointments fill up fast, so if that’s what you need, reach out sooner rather than later.
50 minutes. The classic therapy hour, which is not actually an hour. The remaining 10 minutes go toward notes, a reset, and maybe some chocolate. I’m a better therapist for it.
Longer sessions are available when the work calls for it, like intensive sessions, reunification work, or other situations where more time genuinely serves you.
This is primarily a private-pay practice, which means I don’t bill insurance directly. Here’s why that matters: insurance requires a mental health diagnosis that becomes part of your permanent records. For a lot of what people come to me for, like relationship issues, life transitions, or personal growth, a diagnosis isn’t always accurate or necessary. Private pay keeps your records private and your options open.
I take a few select insurances: Tricare out-of-network, United Health/Optum, and Aetna.
If you have out-of-network benefits, I can provide a detailed receipt at the end of each month that you submit directly to your insurance for possible reimbursement.
I ask for 24 hours notice when you need to cancel. Late cancellations and no-shows are charged the full session fee. That said, life genuinely happens. Sick kid, flat tire, existential spiral. Reach out as soon as you know and we’ll figure it out.
Adults and children age 4 and up. All gender identities and relationship structures. If you’re wondering whether I work with someone like you, the answer is probably yes. You can always reach out and ask.
I listen. Not in a polite-nodding way, but in a tracking-every-thread, noticing-what-you-didn’t-say way.
I ask questions designed to get underneath the surface. I reflect things back in ways that sometimes make people say “huh, I never thought about it like that.” When something doesn’t add up or a story isn’t serving you, I’ll say so. Kindly, and with good eye contact.
Our work won’t always feel comfortable. Therapy rarely does when it’s working. But the goal is always to move through something, not just talk around it.
Sometimes the most useful thing is just being seen, heard, and understood without someone trying to fix you immediately. We’ll start there and go from there.
It all just depends on you. My toolkit includes Child Centered Play Therapy, CBT, Narrative, Existential, Positive, Solutions-based, Acceptance, Mindfulness, the Safe and Sound Protocol, vibroacoustic therapy, Interpersonal Neurobiology, and Polyvagal-informed work.
A few of those deserve a quick note. Vibroacoustic therapy uses low-frequency sound delivered through the body to help regulate the nervous system. It’s especially useful when talking alone isn’t quite reaching the places that need to shift. The Safe and Sound Protocol is an auditory intervention designed to help the nervous system move into a calmer, more connected state, which makes the harder work more accessible. Polyvagal theory is less a technique and more a map of how your nervous system responds to perceived threat, and understanding your own map can change how you relate to your own reactions.
None of this is thrown at you randomly. The approach follows what you bring in.
I hold a Master’s degree in counseling and am a Licensed Mental Health Counselor in Florida.
Beyond the clinical license, I’m a Certified Family Mediator, Supreme Court certified for the State of Florida. I hold certification in Child Centered Play Therapy and have specialized training in Autism, ADHD, Grief and Loss, PCIT, and PCRT. I’m also a former Certified Professional Dog Trainer, which is real, it’s on my resume, and it genuinely informs how I think about communication.
We’re getting to know each other. You share what brought you in. I ask questions. We figure out if this feels like a place you want to keep coming back to.
Sometimes. It depends on you. We often leave with ideas to think about, awareness activities, integrating a new practice or structure one simple step at a time, journaling.
That depends on what you’re working on. Some people come in for 8 to 12 sessions around a specific issue and leave with what they needed. Others stay longer because they’re working on deeper patterns or ongoing growth. There’s no required minimum and no mandatory contract.
We’ll check in regularly about how things are going and adjust from there. You’re the boss of your own therapy. I’m more like a very informed co-pilot.
Yes. With the legally required exceptions: imminent harm to yourself or others, abuse of a child or vulnerable adult, or a court order.
Even children deserve confidentiality. What your kids say and feel is confidential and will not be shared unless they give me permission or it is critical to their safety and care. I will share things that you can do to support what we have talked about and maybe the themes we play and keep it short and sweet.
Your secrets are safe with me. I have never once mentioned a client’s name in any context where it could be identified. Not to my family. Not at dinner parties. Not in my sleep. (Probably.)
Progress in therapy often doesn’t look like a dramatic reveal. It looks like reacting differently to the same situation that used to send you spinning. It looks like a conversation with your partner that doesn’t end the same way it always did. It looks like catching a thought before it catches you.
There’s no tidy moment where therapy declares itself finished. But most people know it’s working because things feel different in their actual life, not just in the room. We’ll pay attention to that together.
Please. Bring coffee. Bring tea. Bring a smoothie.
This is not a courtroom. There’s research on this. Holding a warm cup makes people feel psychologically warmer toward others. So really, you’re just setting us both up for success.
That depends on you. Sometimes it’s nice to kick off the shoes and really let go, and you do what’s comfortable for you. No rules here, well not about couches.
That depends on you, but I have been known to take a nap when I have a cancellation.
We are not that kind of therapy office. I will not be asking you to lie on a fainting couch and free-associate about the recurring dream where your teeth fall out. That said, if you bring up a dream, I’ll listen. We can unravel the patterns and themes your brain is practicing in its own way.
Yes. Absolutely yes. Humor is not the opposite of serious work. It’s often a doorway into it.
Crying is not the metric of good therapy. The tissues are there for whoever needs them. They are not a requirement. They are an option, like the extra guacamole.
No. I have heard a lot of things. A truly remarkable amount of things. And in all of it, I have not once thought less of a person for being human.
You are not the worst thing you’ve done, the weirdest thought you’ve had, or the most embarrassing moment you’ve survived. You are a whole person who is here trying. That’s what I see. Now tell me the thing.
No. I have a therapist. I exercise. I go outside. I have a dog.
Sustainable care requires a sustainable caregiver, and I take that seriously. When you’re in the room, I’m fully in the room.
That’s a lovely thing to feel, and I’ll take it as a compliment. The relationship we build in here is real. It just lives in this room, by design. It works because it has a specific purpose and because I remain someone outside your social circle.
Also, I am unavailable. I have a dog to walk.
Dogs. Undeniably. Dogs make direct eye contact, love you without conditions, and greet you like you just returned from a twelve-year expedition every single time you walk in the door. Does this mean I am desperate for appreciation?
That’s probably a sign we should talk. Reach out and ask. No question is too small, too strange, or too “is this even something therapy helps with?” (Spoiler: probably yes.)
I’m Here to Help
When you’re ready to talk about your kid, yourself, or your family that’s been stretched too thin, Sea Hope Counseling is here.
I want to understand and support you in your situation and help you learn how to move forward to a better life.
Call or Text(904) 658-0717 [email protected]Contact Me Today
Let’s have a real conversation about what you’re dealing with and whether we’re a good fit.
Everything you share is confidential.